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    "Simplicity is the ultimate sophistication" ~ Leonardo Davinci

    Entries in sales acceleration (11)

    Tuesday
    Jun082010

    Integrating Sales Automation & Salesforce

    Sendside's integration with Salesforce means that your entire inside sales force or even your channel parthers using salesforce.com can use Senside's sales automation tools.

    The integration is really slick. The only point where someone would even need to login to a Sendside account is during the creation of the Package, since Salesforce can't support the UI around creating the types of multi-dimensional content that Packages support.

    Sendside's integration allows inside sales, marketing or even channel partners to access and send interactive, multi-dimensional communications from inside salesforce and have instant access to open and read activity analytics across individual messages, or the entire sales team.

    Monday
    Apr192010

    Marketing & Sales Automation In Financial Services

    Wall Street & Technology just pushed an article that has a few Sendside clients mentioned prominently discussing the need for financial service businesses to manage their communication streams and focus on sales automation and customer retention.

    Wall Street Adjusts To Transparency Demands

    Contango's Bichler points out that while there is no such thing as providing clients with too much comfort, firms must take clients' time constraints into consideration. "We have clients who have a strong understanding of the market but a finite amount of time to do communications," he says. "We need a channel to communicate with them."

    Until the financial crisis rocked the markets nearly a year ago, Contango used to send out paper communications or e-mails to clients, Bichler relates. But that's no longer sufficient. The market might move 3 or 4 percent very quickly, and clients want to know immediately what is happening, Bichler says, adding, "We knew we needed a stronger electronic solution."

    Eight months ago, Contango started using technology from Sendside Networks, which launched a new tool for brokerage and hedge fund clients that combines Web content, audio, video, Flash presentations or existing print collateral into a single, multimedia message.

    To avoid overloading clients, "We're trying to tailor our communications to what our clients want to see," Bichler explains. "People who want to simplify their lives do not want too much excess content." Personalizing communications to customer preferences, he continues, is what creates loyalty.

    To that end, says Loughton of Praesideo Management, which also uses Sendside, the insight the solution provides on how clients respond to messages is particularly valuable. "You can see whether they're opening a message and [in the case of an audio message] spending time listening to it," he relates.

    Here's a video explaination of how Sendside's sales automation works for Packages:

    Tuesday
    Jan052010

    Sendside is Salesforce Sales App Of The Week.

    Sendside has been selected by Salesforce as the 'App of the Week' for our integration with Salesforce.

    One of the questons posted through Salesforce is this:How does Sendside differ from Salesforce Content?

    Here's the answer.

    Salesforce Content allows you to bundle content and creates a ‘micro-site’ to display it and report back to a Salesforce user when it’s opened. To send "Content" you build it and then copy and paste it into an email. (If you’re a Salesforce user you probably already know how this works.)

    Sendside is an entirely new communication ‘Platform’ that has integrated with Salesforce. Sendside’s Platform allows you to send any type of content, including Salesforce Content, but does much more. Where Content is a link to a static micro-site, Sendside messages are the actual ‘communications’. They can contain micro-sites, HTML pages, or even other web sites that you don’t own.

    Somewhat simplistically, think of it in these terms; If a message on Sendside were an email, Salesforce Content would be an attachment. You’ll see below that Content could easily bee inside a tab, but so could anything else.

    View Example Packages:

    Seeing is believing here so we’d be happy to give you a free demo. 

    Sending a Sendside Package from inside Salesforce.

    Wednesday
    Dec092009

    Where does Sendside address Sales Automation?

    Where does Sendside fit as a sales automation platform? Right here.

    By providing a SaaS solution that takes disparate single point applications and building a platform that addresses these needs in a comprehensive way, Sendside fills the void for sales organizations around 1 to 1 external communications that accerlerate sales

    Wednesday
    Dec022009

    Sendside Salesforce App Exchange 5 Star Review

    Sendside's integrated with Salesforce CRM and we're now available on Salesforce's Appexchange Marketplace for any business using Salesforce.com. And... we've received our first review, a stunningly well written comment from one of our clients, Vetrazzo, a green manufacturer of high-end recycled glass surfaces.

    Here's what Vetrazzo has to say about Sendside in their review of Sendside on the Salesforce Appexchange.

     

    Integrating with Salesforce gives Salesforce users all the benefits of Sendside's external communications (multi-dimensional tabbed messaging, Sendside Packages, instant notifications, detailed reporting and analytics) directly from inside a Salesforce account. It's a perfect pairing of two complementary technologies.

    The result is that management can see into the sales funnel (which is why businesses implement Salesforce) and gives the sales team a real reason to use Salesforce and close more deals (which the sales guys like).

    Click to read more ...

    Thursday
    Nov122009

    Sendside Packages: Sales Automation + Acceleration

    A simple diagram of how Packages work for sales, marketing, and management.

    1. Marketing creates the content.
    2. Sales personalizes and sends as a 1 to 1 'personal' communication with instant read notifications.
    3. Management, Marketing, and Sales can all see the results.

    For Marketing

    Packages give marketing capabilities they never had before.  In the past, Marketing was responsible for 'getting leads' and then handing them off to sales. It's a 'fire and forget' system that doesnt' give Marketing any feedback into what's actualy working to close deasl. But with Sendside, Marketing can design the individual, personal communications that are being used by Sales, and see exactly how they're being used, and what's working.

    For Sales

    For a sales rep, Sendside opens up an entirely new world. No more time waste. Instead of wasting time making endless follow-up calls to ask if a prospect has 'had a chance to take a look a those materials", every sales rep is instantly notified when a prospect opens a Package, and knows what they're looking at. The effect is dramatic. Some of our clients are seeing sales acceleration above 50%.

    For Management

    Sendside's reporting and analytics give sales managers insight into the individual communications that the sales team is sending. What's working. What's not. Management know has the ability to make better decisions because they can actually see how successful deals happened, and they can reproduce that exactly in the future.

    Wednesday
    Nov112009

    Sales Acceleration with Sendside

    Sendside's Sales Acceleration & Sales Automation Platform explained.

    The presentation above details some of the value around Sendside's sales accleration for sales teams. The studies discussed are from MIT Sloan School of Management and Kellogg School of Management and were commissioned by insidesales.com.

    If you'd like these studies, just fire off an email and we'll be happy to send them to you.

    Tuesday
    Nov032009

    Dortch on Sendside

    via Michael Dortch's blog on SaaS

    Sendside: Sales Automation and Sales Acceleration as a Service – SaaaaS!

    Let’s start with some disclosures. Before I became Director of Research at Focus, I consulted with Sendside, and am a big fan of the company and its management team. So it’s with at least a small dash of personal pride that I write about the company here – but you can and should still take my opinions at least semi-seriously.

    That said, observers and pundits, including Gartner, are increasingly saying that if and as the economy begins to improve, one of the first things areas in which companies are going to re-start spending is in sales. Specifically, companies seem likely to invest in solutions that will help them make more sales more quickly and more inexpensively.

    Hard to argue with logic like that. No better way to accelerate economic recovery than to shorten sales cycles and increase sales numbers. But how best to do so?

    I would argue that anything that helps to engage, inform, persuade and invite prospects to take further action – like, for example, to give your offering a try – is a likely winner here. And I believe Sendside has developed a platform and an architecture that can help almost any company do all of these things, in ways that are automated, repeatable, scalable, economical and effective.

    With Sendside, you can combine traditional e-mail with all kinds of other communications, in a variety of formats. What’s really cool, however, is that you can combine these into packages that are as easy to send, receive, open and share as a typical e-mail. No more convoluted combining of documents, spreadsheets, marketing collateral and what-have-you. No more bulky, slow-to-send-and-download giant e-mails. And no more concerns about whether or not your recipient has all of the software necessary to read/see what you’ve sent the way you meant for it to be read/seen. Your electronic outreach is faster, easier, less intrusive and confusing and more likely to be more readily consumed and more effective.

    What’s more, Sendside can tell you who’s received what, who’s opened what, and when they did so. This makes following up – what sales and marketing people sometimes refer to as “lead nurturing” – easier, more consistent, and more effective. It can also greatly accelerate sales cycles and prospect conversion.

    You can learn a lot more by visiting www.sendside.net and downloading one or both of the white papers I wrote for them before joining Focus. One takes an IT-centric view, while the other is more business-focused. Then, check out the Sendside solution itself. Ask the Sendside team to send you a Sendside package, then maybe get yourself a personal Sendside account so you can send some packages to your colleagues. Then, let the Sendside team and me know what you think.

    Thursday
    Oct082009

    The Utah Jazz on Sendside

    The Utah Jazz is the first NBA team to begin using Sendside for sales acceleration.

    In addition to being an NBA franchise, the Jazz sales team have a lot of sales to make. An NBA team, a stadium, a race track, movie theaters, concerts and events... that's a lot of inventory to move.

    Sendside gives the sales reps, sales management and marketing, the ability to craft their messages and be notified when they're opened.

    For high-value sales that gives you an amazing ability to follow up while your content is fresh in a prospects mind.

    For our part we love having the Jazz on Sendside. In fact, I have a personal side bet with the Jazz management. If the Jazz sales team is able to meet a revenue goal that's directly attributable to Sendside (completely at the discretion of the Jazz managment), we'll get four corporate season tickets.

    We're pretty sure that using Sendside the Jazz can beat that goal pretty easily so I'm looking forward to watching a lot of Jazz games from court-side next season.

    Tuesday
    Oct062009

    SaaS Sales Acceleration Experience

    Sendside's customer and member base is growing steadily, which makes us all happy around the campfire. And the largest increas in new clients is coming in from orgaizations looking to use Sendsides SaaS in four areas: sales acceleration, sales automation, strategic marketing and customer retention.

    Since one of my primary responsibililties is creating and improving Sendside's user experiece, I'm constantly rethinking our members experience with the product. With so many sales forcees coming onboard, it put me in mind of something that Seth Godin posted about Google and their push to make the user experience better. 

    From Seth Godin:

    Sergey Brin, co-founder of Google,

    "We knew that Google was going to get better every single day as we worked on it, and we knew that sooner or later, everyone was going to try it. So our feeling was that the later you tried it, the better it was for us because we'd made a better impression with better technology. So we were never in a big hurry to get you to use it today. Tomorrow would be better."

    ...As a result of Google's decision, they made counter-intuitive decisions. No ads, for example. No clutter. No popups, no tricky interpretations of privacy policies. Instead, every decision was, "If this is going to be the one and only choice, the best search engine in the world, what should we do?" The feeling was, if they built that, the money would take care of itself. And the investors who bought in were in on the game from the start.

    That quote is definately tracking with how we perceive Sendside. Everyone will try it at some point because it acutally works in exactly the ways that businesses need it to work.

    Take a look at some of our customer's sales, marketing, and retention success stories. You'll notice that the vertical markets are all different. In fact, drastically so, but the enthusiasm for what Sendside is providing is remarkably consistant. Sendside is solving real business needs around sales and customer relationships.

    As part of the user experience that sales teams are having with our sales acceleration and sales force automation we've added two new features that are about to be released; Salesforce.com integration and Sendside Mobile.

    Both of these features utilize our API set and were derived from listening to how our customers are using Sendside. I have to say that both are really cool. Sendside Mobile allows you to send Packages, Secure Messages or eSignatues from your smart phone. The Salesforce.com integration allows you to send from inside Salesforce.com and use Senside's instant reporting and analytics to see when your information is opended, and what the recipient's looking at.

    From the sender's side the experience is clean and easy. Just what you want when you're accelerating sales.

    Monday
    Oct052009

    Engage. Convert. Retain. New Sendside Package for sales acceleration.

    We've just finished the Package below that showcases sales acceleration, sales automation, strategic marketing, and customer retention.

     

     

    View this Package.

    When you click the link above a new window will open... a Sendside Package.

    You'll immediately notice that it's unlike email. It's much more like a web site.

    In fact, anything that you can display through a browser can now be sent a a communication that can be controled.